Shipping & Returns

Where do you deliver to?

We deliver all over Australia & New Zealand.
For orders to the United Kingdom please visit us at: www.itchybabyco.com.au

How long does delivery take?

Once you place an order, you will receive an email confirming your order details.
Your order will then be packed and sent out on the following business day via Australia Post
Delivery can take between 1-5 business days but we find most orders will be delivered within 72 Hours. Orders to WA & regional areas may take longer than this.
If you have ordered your parcel with Express Post it will be with you within 48 Hours

What is the postage cost?

We offer FREE shipping for all orders over $39.99.
For all orders under that amount there will be a $5.99 shipping fee applied.
Express Post is $11.99 for all orders.

What is your refunds and return policy?

We offer a full refund for all returned items that are unopened within one week of purchase. Please contact hello@itchybabyco.com.au or via our social channels to discuss further.

What payment methods do you accept?

We accept all major credit cards as well as Paypal & Afterpay.

My order hasn’t arrived yet?

Please reach out to hello@itchybabyco.com.au or our social channels and we will be more than happy to look into this for you ☺

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