Shipping & Returns– Itchy Baby Co.

Shipping & Returns

Where do you deliver to?

We deliver all over Australia, New Zealand, parts of Asia, USA and Canada.
For orders to the United Kingdom please visit us at:

How long does delivery take?

Once you place an order, you will receive an email confirming your order details.
Your order will then be packed and sent out on the following business day via Australia Post
Delivery can take between 1-5 business days but we find most orders will be delivered within 72 Hours. Orders to Western Australia & regional areas may take longer than this.
If your order is placed with Express Post, it will be with you within 48 Hours.

What is the postage cost?

We offer FREE shipping for all Australian and New Zealand orders over $59.
For Australian orders under that amount there will be a $8.99 shipping fee applied.
Express Post is $11.99 for all orders.
International Standard Shipping to New Zealand is $11.99 for orders under $59.
International Shipping to Asia, USA & Canada is $29 AUD

What is your refunds and return policy?

We offer a full refund for all returned items that are sealed in its original condition within two weeks of purchase. Opened or used products cannot be returned.
Please contact or via our social channels to discuss further.

What payment methods do you accept?

We accept all major debit and credit cards as well as Paypal & Afterpay.

My order hasn’t arrived yet

On the rare occasion that your order has not reached you, please contact for help.
You can also reach us via our social channels and we will be more than happy to look into this for you ☺

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